Support
Each piece is prepared with the same care given to its design.
We currently deliver anywhere in Morocco — from Tangier to Agadir, Casablanca to Marrakech. Every order is carried by a national courier and tracked from our atelier to your door.
Orders are prepared by hand within 24 to 48 hours of confirmation. Once your payment method is confirmed, your piece is folded, wrapped, and handed to the courier — you'll receive it within 2 to 5 business days of that moment.
A single standard delivery, at a flat rate of 50 MAD, applied at checkout — no expedited tiers to choose between, and no charge that changes with the size of your order.
A piece may be returned within 14 days of delivery, provided it meets the conditions below. To start a return, write to us at hello@maisondustur.com with your order number.
Because each chapter is produced once, in a deliberately limited run, an exchange for a different size depends on what remains of that chapter at the time of your request. Once a piece sells out, it is never remade — write to us as soon as possible to check availability.